customer testimonials / 2 posts found

customer service

Your customer service reflects your reputation

Customer service impacts your reputation. A couple of weeks ago, I was surprised when I read this headline – Audi passes BMW in global sales to take lead in luxury race. Just last year,…

How to handle customer reviews the right way

Customer Reviews. Flickr image by Wickerfurniture   I am compelled to write this article because over the last week, I’ve come across several articles discussing how and when to respond to…