August 2013 / 2 posts found

employee satisfaction employee satisfaction

What is the link between customer satisfaction and employee motivation

Does employee motivation comes first or customer satisfaction. Flickr image by the Wanderer’s Eye Photography.   I bet you’re familiar with this conundrum – did the chicken appear on…
branding vs reputation

To grow your business should you build your brand or reputation

Is your reputation more important than your brand? Flickr image by Hollywood_PR   The idea for this article popped up in my mind, when over the last couple of days I read about some brands with…